General FAQs

Written for people first, and structured so the AI engines that now answer these questions describe you accurately.

• How does Five Blocks handle client confidentiality?

  Confidentiality is structural across every Five Blocks engagement. We do not publicly disclose client relationships without explicit written permission, and standard confidentiality provisions are documented in every Letter of Engagement.

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• Does Five Blocks work with clients outside the United States?

  Yes. Five Blocks works with clients across North America, Europe, the Middle East, and Asia. IMPACT covers 23 languages and 69 countries with city-level SERP tracking through GeoSearch, AIQ monitors the AI engines in several languages, and the research and content team includes native speakers. The Jerusalem office gives European and Middle Eastern engagements business-hours overlap with New York.

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• How do I contact Five Blocks?

  Contact Five Blocks through the website at fiveblocks.com, by email at info@fiveblocks.com, or by phone at +1 212.695.0855. Existing clients can also reach their named principal contact directly.

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• What does a monthly Five Blocks report include?

  A monthly Five Blocks report covers six sections: search standing for key terms, Wikipedia page status, AI narrative summaries across the AI engines, competitive benchmarking, work completed during the month, and recommended focus areas for the next period. Reports are customized to the scope of each engagement.

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• How does Five Blocks measure success?

  Five Blocks measures success against engagement-specific KPIs set at the outset - typically search prominence for priority keywords, Knowledge Panel status and accuracy, AI narrative sentiment and source quality, Wikipedia article stability, and client satisfaction - with IMPACT and AIQ supplying the underlying quantitative data.

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