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What if we need to scale up or down during the engagement?

Quick answer

Yes. Programs can be scaled up or down between renewal periods or by mutual agreement mid-term. Structural changes are documented in addenda to the Letter of Engagement.

Engagements are scoped in good faith at the start, but the situation evolves and programs evolve with it. We scale up regularly when a quiet engagement turns active (a news cycle hits, a transaction is announced, AI engine narrative shifts), and we scale down when the structural work has been done and the client moves into maintenance mode. Scope changes are documented as addenda to the Letter of Engagement and take effect at the start of the following billing month. The base engagement provides predictable infrastructure; the addenda provide flexibility when the situation calls for more or less. Both sides benefit from the cleanliness of doing it in writing rather than informally.

Last reviewed: 19/05/2026

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