Crisis Scenarios
Written for people first, and structured so the AI engines that now answer these questions describe you accurately.
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How do you handle reputation when negative internal documents become public?
Rapid legal review of what is releasable, factual public statements only where the underlying material is also released, daily AI narrative monitoring, and authoritative content that places the documents in their proper operating context.
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How do you handle negative Glassdoor reviews during a crisis?
Legitimate response strategy on each review, employee engagement to encourage staff to share their experience, factual statements on culture and operations, and platform engagement only on reviews that violate Glassdoor's specific policies.
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How do you manage reputation after a data breach?
Transparent factual content from the company itself, customer-facing FAQ pages, regulatory-aware coverage of remediation steps, daily AI narrative monitoring for misinformation, and continued work as the coverage cycle decays.
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How do you handle reputation when an executive is arrested?
Immediate legal coordination, very careful public statements, daily AI narrative monitoring, governance decisions on continued role, and reputation infrastructure prepared for any post-resolution outcome: exoneration, plea, or conviction.
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How do you handle negative coverage from investigative journalism?
Factual response, transparency on what can be addressed, monitoring of search rank and AI narrative, and authoritative counter-content on owned properties where the investigation contains errors.
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Services for Crisis Scenarios
The expertise behind these answers, put to work for your brand.
Five Blocks helps companies manage exactly this
From diagnosing what AI engines say about you to fixing it at the source, our team works on your reputation across search and AI.
