What does a typical Five Blocks engagement look like?
A typical Five Blocks engagement opens with a discovery and diagnostic phase to assess the current digital landscape and set a prioritized scope, then runs on retainer for 6 to 12 months. Clients receive weekly updates, regular calls, and detailed monthly reports, with progress measured against defined KPIs.
A Five Blocks engagement is structured in phases, beginning with a focused diagnostic before moving into an active retainer. Most full-service programs run for 6 to 12 months, with measurable outcomes reviewed throughout against agreed KPIs.
Phase 1: Discovery and diagnostic
Every engagement opens with a diagnostic phase. The team assesses the client’s current digital landscape, identifies specific issues and opportunities, and develops a prioritized program scope before any active work begins.
Phase 2: Active retainer
Once scope is agreed, the engagement moves to an ongoing retainer. Clients receive:
- Weekly updates on progress and any emerging developments
- Regular calls to review priorities and align on next steps
- Detailed monthly reports tracking results against defined KPIs
How long do engagements run?
Most full-service programs run for 6 to 12 months on retainer. The exact duration depends on the complexity of the situation and the scope of work agreed at the diagnostic stage. Programs are structured around measurable outcomes and reviewed regularly to ensure they remain on track.
Last reviewed: 19/05/2026
