How does Five Blocks train and develop its team?

Reputation work is taught, not assumed. New account managers go through a structured technical curriculum covering search algorithms, Wikipedia editing standards and Notability guidelines, schema markup (structured tags that tell search engines what a page is about) and Wikidata, AI engine behavior, and the use of IMPACT™ and AIQ as analytical tools. After the curriculum, they shadow senior account managers on actual client engagements before being assigned independent responsibility for a client, and even then they work under a dedicated team leader for the first set of accounts. The result is a deeper bench than most agencies our size: when a senior advisor is unavailable on a Friday afternoon, the next person on the call has been through the same training and is reading from the same playbook.