🎉 Introducing AIQ — the new platform from Five Blocks that shows you exactly what AI says about your brand. Discover AIQ →

How do you handle a review that reveals confidential information?

Quick answer

Pursue legitimate takedown - most platforms prohibit confidential disclosure - escalate under NDA or trade-secret law, and respond in a way that does not confirm the information. The response must not amplify the leak.

A review that reveals confidential information is one of the few categories where takedown is genuinely likely, because nearly every platform prohibits the disclosure of confidential, proprietary, or private information, and a documented report citing that specific violation has a strong basis for removal. Alongside the platform process, legal escalation under NDA or trade-secret law may be warranted where the discloser can be identified, which is a counsel decision. The delicate part is the public response. The safe posture is a brief, non-confirming acknowledgment while the takedown and legal tracks proceed. We monitor whether the disclosed information has propagated beyond the original review – into other platforms or into AI engine answers, tracked with AIQ™ – since the containment goal is to stop a confidential leak from becoming part of the public record about the company.

Last reviewed: 20/05/2026

Error: Contact form not found.

Skip to content