Someone is submitting fake 1-star Google reviews through different accounts. What recourse do I have?

A coordinated attack of fake one-star Google reviews from multiple accounts is one of the harder review problems, because Google’s removal process is slow and inconsistent even when the reviews are obviously illegitimate. The response runs on three tracks simultaneously. Second, where the source can be identified, legal escalation against the originator may be warranted, which is a counsel decision but also one of the few things that can stop an ongoing campaign at its root. Third, and most reliably within your control, accelerate authentic reviews from real recent customers to dilute the attack’s weight in the rating and the recent set. The realistic framing is containment and dilution while the removal process grinds. We monitor the rating and whether the AI engines have absorbed the attack into their summaries with AIQ™, because the engines can amplify a fake-review cluster well beyond the Google profile itself.