Rip-off Report outranks our website for our brand name. Is there a fix?
Through legitimate platform takedown processes where they apply, legal escalation under defamation law where the merits exist, authoritative content displacement, and ongoing source-level monitoring.
When Ripoff Report or a similar complaint site outranks the corporate site for the brand name, the fix combines the channels that actually work, since the platform itself rarely removes content on request. Legitimate takedown processes are pursued where they apply, though sites like Ripoff Report are deliberately resistant, so this path is narrow. Legal escalation under defamation law is an option where the content is genuinely false and harmful and the merits support it, handled in coordination with counsel rather than as a threat. The workhorse, though, is displacement: building authoritative content – the corporate site, leadership pages, credible third-party coverage – until it occupies the positions the complaint holds and pushes it off the visible result set. And ongoing source-level monitoring catches new entries early. Realistically, removal is unlikely but displacement is durable, and the two run in parallel where removal has any merit. We track the target content and the displacing content together in IMPACT™, since the measure is what actually ranks.
Last reviewed: 20/05/2026