How do you handle news articles that contain factual errors about your company?
Factual errors in articles are addressed by submitting correction requests through the outlet's editorial process - most respectable outlets do correct documented errors - plus authoritative counter-content where corrections are not possible.
Most reputable outlets have a published corrections policy and a working corrections process, and most will correct documented factual errors when the request is properly sourced. The discipline is in the request itself. Identify the specific factual claim that is wrong (not the framing, the framing is editorial). Provide the underlying primary source documentation that establishes the correct fact – regulatory filing, court record, official statement, contemporaneous reporting. Send the request to the outlet’s standard corrections email or contact, with the article URL, the specific passage at issue, and the supporting documentation. Outlets typically respond within days to weeks. Many corrections are made quietly with an updated note at the bottom of the article. Where the outlet does not correct, build authoritative content covering the accurate facts through credentialed third-party coverage, structured owned content, and entity-layer reinforcement. Monitor AIQ™ because uncorrected legacy errors persist in AI training data for years.
Last reviewed: 19/05/2026