Is Five Blocks’ work confidential?

Confidentiality is a structural commitment that shapes every engagement. The Letter of Engagement includes confidentiality provisions covering the existence of the engagement, the work performed, and any client information we encounter in the course of the work. We do not list clients on our website, do not display client logos, and do not seek case-study permission as part of standard intake. Where clients give explicit written permission to acknowledge the relationship, we do so within the limits they define; we do not pressure for permission and most clients prefer not to give it. Internal access to client information is on a need-to-know basis with named team members rather than the full firm. The discipline costs us some marketing visibility and is a non-negotiable part of how we operate.