It happens all the time: We are consulted by PR firms with the question: Why is a certain request for a Wikipedia article consistently rejected by the editor community? One firm told us, in exasperation:...

Google’s People Also Ask Box has become an increasingly prominent feature on page one of search. Usually you will see it as a section in the middle of the Google search results page, featuring 3...

Google announced in late 2022 that they would be rolling out a “continuous scrolling experience” for English language desktop searches performed in the United States. (Mobile users will note that they have been seeing results...

Over the past month or so, the internet has been buzzing about the new ChatGPT bot by OpenAI. This moment has been coming for a while, in which AI seems almost ready to take a...