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What is Five Blocks’ approach to digital reputation management?

Quick answer

Five Blocks runs a three-phase method: Track, Analyze, Impact. We diagnose the client's digital footprint with data, find the sources actually shaping the narrative, then fix it at those sources rather than at the search results people see.

Most firms in this category sell tactics. We work from a three-phase method called Track / Analyze / Impact that operates on the sources the engines rely on most, not on the search results people see.

Three-stage Track / Analyze / Impact process diagram.
The Track / Analyze / Impact methodology: three sequential stages that work at the source layer, not the visible layer.

1. Track, diagnose the footprint

A structured diagnostic of the client’s existing digital footprint across the surfaces that shape perception:

  • Google search results and SERP features.
  • The Knowledge Graph and Wikipedia.
  • The AI answer engines.
  • The sources those engines draw from.

2. Analyze, find the driving sources

We identify which sources are shaping the narrative and where the leverage sits:

  • Which articles are being cited.
  • Which Wikipedia sentences are being quoted.
  • Which competitors appear alongside the client in AI responses.

3. Impact, fix it at the sources

We work on the sources the engines rely on most rather than the search results people see, improving their authority and clarity. This is what we call writing for the extract, and it is why our work shows up in AI Overviews and ChatGPT responses where surface tactics do not. It is one part of the reputation work we do across search, Wikipedia, and the media.

Last reviewed: 19/05/2026

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